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faq

FAQ

FAQs

Brief list of FAQs

What products do you sell?​

We specialize in category of watches

Do you ship all over Pakistan?​

Yes, we deliver to all cities and regions across Pakistan.

How can I track my order?

Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery.

What payment methods do you accept?

We accept cash on delivery (COD), bank transfers.

How long does delivery take?

Delivery usually takes 3-5 business days, depending on your location.

Can I return a product?

Yes, we have a return and refund policy. Please check our Return and Refund Policy page for details.

How do I place my order?

  • Click on the product you want to buy.
  • Click on “Add To Cart” option.
  • You can add multiple product on the cart by opening different product and add it to the cart.
  • After that click “Cart” on the menu bar.
    Scroll down and click “Proceed to checkout”.
  • Fill all the billing detail and check Order detail (including total cost).
  • Click on the “Order place” button below the form.
  • Hence, you order is placed and you will get a confirmation email of your order detail.
  • You can receive your order in Cash On Delivery(COD) method.

How do I cancel an order on Patu.pk

  • To cancel your order Login In to your account. For the guest users they can call our helpline during office hours to cancel their orders. You can also cancel order during the final confirmation call.